Customer Data Platform

Marketing Management

Journey Builder

Email Marketing

Trigger Campaign

End-to-end
Customer Journey

Journey Builder is our highlight marketing feature that is designed to help marketers build a cross-cutting script for digital marketing campaigns and capture every customer touchpoint along the way.

Personalized Messages
Direct to Mailbox

Create unique email styles for your brand and deliver 1-to-1 messages to your customers. Upgrade your email sender reputation with our email strategy toolkit.

Meaningful Reaction
for all User Interaction

Engage customers at every step of the user lifecycle and deliver the right messages, at the right time in a one-to-one journey.

End-to-end
Customer Journey

Journey Builder is our highlight marketing feature that is designed to help marketers build a cross-cutting script for digital marketing campaigns and capture every customer touchpoint along the way.

Personalized Messages
Direct to Mailbox

Create unique email styles for your brand and deliver 1-to-1 messages to your customers. Upgrade your email sender reputation with our email strategy toolkit.

Meaningful Reaction
for all User Interaction

Engage customers at every step of the user lifecycle and deliver the right messages, at the right time in a one-to-one journey.

Sales Management

Lead Distribution

Sales Pipeline

Task Management

The Right Leads
to the Right Reps

A rule-based platform that automates generating quality leads to a suitable salesman in the team.

Build your own Sales Process

Design the most efficient sales process and take control of your own progress, increase revenue and reduce the time to close the sale on each order.

Keep track every step of your work

Contact customers via every channel, book meetings, and appointments, remind any tasks you missed and any other sales tasks so you can focus on closing deals.

The Right Leads
to the Right Reps

A rule-based platform that automates generating quality leads to a suitable salesman in the team.

Build your own Sales Process

Design the most efficient sales process and take control of your own progress, increase revenue and reduce the time to close the sale on each order.

Keep track every step of your work

Contact customers via every channel, book meetings, and appointments, remind any tasks you missed and any other sales tasks so you can focus on closing deals.

Service Management

Social & Chat

Ticketing

Loyalty Management

Connect on Time, on Target

Respond to customers via every social channel and the website in real-time and improve customer response times with our smart algorithm.

Track, prioritize, and solve CS tickets

All your customer information is stored in one place, thereby communication between you and your customers is efficient, relevant, and personal.

Raise brand awareness

Create and manage immersive loyalty programs, drive sustained brand loyalty and advocacy, improved customer experiences and business value.

Connect on Time, on Target

Respond to customers via every social channel and the website in real-time and improve customer response times with our smart algorithm.

Track, prioritize, and solve CS tickets

All your customer information is stored in one place, thereby communication between you and your customers is efficient, relevant, and personal.

Raise brand awareness

Create and manage immersive loyalty programs, drive sustained brand loyalty and advocacy, improved customer experiences and business value.

guardian

Boost customer engagement
through loyalty programs

Guardian is one of the biggest cosmetic retail chains in Vietnam with more than 90 brick-and-mortar stores across the country. How did they succeed in managing operations and optimizing customer experience with Mobio Platform?

Boost customer engagement
through loyalty programs

VNShop

Optimize conversion rate
through personalized campaign

Increase the conversion rate of using vouchers through Landing Page campaigns by personalizing messages and reminding customers to use vouchers at the right time.

Optimize conversion rate
through personalized campaign

Increase the conversion rate of using vouchers through Landing Page campaigns by personalizing messages and reminding customers to use vouchers at the right time.

Sun Group

Manage customer data to build
a single source of truth

Unify and manage corporate data in 3 layers to create a 360-degree customer view. Optimize employee operations by coordinating the use of social media management and sales process management on the same platform.

Manage customer data to build
a single source of truth

Phong Vu

Leverage digital strategy in the age of COVID-19

Phong Vu is known for its chain of retail stores spread across the North, Central, and South regions in Vietnam. How did this traditional brick-and-mortar business adapt so quickly to digital transformation and nail the online service during the pandemic?

Leverage digital strategy in the age of COVID-19

Galle Watch

Optimize customer satisfaction at scale

Galle has successfully coordinated Marketing, Sales, and CS Teams all in one platform and built an effective evaluation system for employee performance.

Optimize customer satisfaction at scale

Galle has successfully coordinated Marketing, Sales, and CS Teams all in one platform and built an effective evaluation system for employee performance.

Banking cases

CDP use case:
Banking sector

In the Banking industry, data security and privacy are top of mind. Banks hold the most sensitive data and have the highest security requirements. Even sharing data across organizations could be a challenge as its restricted surrounding regulations.

To learn how banks use MOBIO CDP to deal with their data complexity challenges, please contact us for private documents and consulting.

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